Webinar FAQs

Live and On-Demand Webinar FAQs

what's a webinar?

Webinars bring you experts, via the internet, presenting important topics in the field of athletic training and an opportunity to earn CEUs. Most webinars run one hour and fifteen minutes and include an audio/visual presentation and time for questions. NATA webinars are open to registrants on a first come, first serve basis until maximum attendance is reached.


what if i'm unable to attend the scheduled live webinars?

You can watch the on-demand webinar once it's posted under on-demand webinars section of the Professional Development Center. To obtain CEUs for an on-demand webinar, please visit the Professional Development Center where you can view recordings and take the accompanying quiz. On-demand webinars are posted to the Professional Development Center on a continual basis, so if you don't see the one you want, please check back with us. 


what Time zone do nata webinars take place in?

NATA webinars take place during the Central time zone (Dallas,Texas,USA). 


how will i get my statement of credit for having attended the webinar?

When the webinar is finished, you will receive an email with a link to an evaluation and your CEU Statement of Credit which can be submitted to the BOC. 


can i cancel my webinar registration?

If you're unable to attend a webinar, please cancel 48 hours prior to the event in order to receive a full refund. Cancellations made less than 48 hours prior will not provide a refund. To cancel 48 hours or more prior to an event, send an email to the Knowledge Initiatives Department


how many ceus can i earn for watching the webinar?

You can earn 1 CEU for attending a webinar. Your Statement of Credit will be emailed to you after the webinar. Check the BOC listing to see which category your CEU will fall under. 


what technology do i need for the live webinar?

1. Computer Speakers

2. Recommended Screen Resolution: 1024 x 768

3. Broadband Connection (T1,DSL)

4. Internet Browser (e.g. Firefox, Chrome, Safari, Internet Explorer) The use of AOL® is not recommended.

5. Cookies should be enabled in your web browser.

6. IMPORTANT! Ensure your computer is prepared for the webinar. This is a test to make sure you have all the necessary components on your computer to view the web conference. If it detects that you don't have the necessary software installed, it will guide you to download it. 


during a webinar, i'm experiencing problems or i can't hear the presenter very well. What can i do?

NATA encourages you to test your computer and computer speakers a few hours before the webinar to make sure everything works as it should. Make sure the volume setting is turned up. NATA staff will do everything they can to eliminate technical difficulties within our control. Refunds will not be issued for technical issues unless they affect the entire participant group.