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1
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- National Athletic Trainer’s Association National Conference
- Saturday, June 17, 2005
- Atlanta, GA
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2
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- Penn Presbyterian Center
- Orthopaedics – Shoulder and Elbow Service
- Philadelphia, PA
- Chair –
- Clinical/Industrial/Corporate
Committee
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3
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- University Orthopedic Clinic
- Decatur, GA
- District 9 representative
- Clinical/Industrial/Corporate Committee
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4
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- Aurora Health Care
- Sheboygan, WI
- District 4 representative - Clinical/Industrial/Corporate Committee
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5
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- Wynn Las Vegas
- Le Reve
- Las Vegas, NV
- District 8 representative - Clinical/Industrial/Corporate Committee
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6
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- Common – ATC
- Post Graduate Certifications and degrees
- Distinctly different
- Reflection of personal goals
- Reflection of employment culture / trends
- Reaction to career needs
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7
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- Undergraduate curriculum education
- Post graduate program education
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8
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- Undergraduate faculty
- Post graduate faculty / employer
- People you meet in life
- Conferences
- Airports
- Meetings around town
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9
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- Clinic/Outreach
- Corporate
- Education
- Fire Police
- Hospital
- Industrial
- Military
- Performing Arts
- Physician Extender
- Performance Enhancement
- Wellness
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10
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- What is common?
- What is different?
- What have you learned that will used for each question.
- What knowledge and skills do you need to acquire to meet the minimal
skill set for the employment setting?
Advance?
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11
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- Economic
- Human Resources
- Marketing
- Management
- Purchasing
- Technological
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12
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- Employer
- Employees / Staff
- Colleagues
- Industry people
- Public who interact with your organization
- Random people
- SELF
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13
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- Patients
- Physicians
- Administrators
- Investors
- General Public
- Colleagues
- Public
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14
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- TV
- Radio
- Internet
- Events
- Telephone
- Newspaper
- Magazine
- Brochures
- SWAG bag
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15
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- Cost
- Idea
- Development
- Manufacturing
- Delivery
- Document success
- Target Audience
- Demographics
- Purpose – end result
- Best media to:
- Hit target audience
- Best return of investment
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16
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- Document marketing effectiveness
- How did you hear about us
- Warranty card to manufacturer example
- Six degrees of freedom theory
- Document influence of other programs
- Integration of services
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17
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- Intra Organization
- Effectiveness and efficiency of operations
- Hit targets: weekly, monthly, quarterly, yearly
- Inter Organization
- Comparison to other sites
- Local
- Influence of health insurance
- New / old economies
- Demographic of residential / service communities
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18
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- Regional
- Fed Board reports
- Philadelphia Business Journal
- National
- Medicare Plan D
- CMS issues
- Legislative
- International
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19
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- Health Savings Accounts
- Flexible Savings Accounts
- Market Rates
- Insurance / Organization payment model for services
- Fee / Payment schedule
- Assessment of Past / Present / Future
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20
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- Fixed Costs
- Salary
- Benefits
- Lease/Rent
- Marketing
- Variable Costs
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21
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- Time Frame
- What is the Fiscal Year
- Who are the players
- Do you have influence
- Internal
- Relationship with people making and approving the budget
- External
- Wall Street
- Local/Regional Economics
- Growth area vs. Neutral Growth vs. Negative Growth
- Needs Assessment
- Personal, Site, Company
- Past, Present, Future
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22
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- Review past year budget
- Review different scenarios
- Losing / Gaining referral source
- History of relationship to your organization
- Company closing / opening
- Housing market
- Plan for Chaos and Control
- Cannot control life but can adapt to life
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23
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- Accounts Receivable
- Paperwork
- Time frame
- Documentation needed
- signatures
- Accounts Payable
- Paperwork
- Time frame
- Documentation needed
- signatures
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24
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- What is your level in the management chain
- Who reports to you
- You report to who
- Relationship
- Looking at the clues and subtleness of life
- Locked doors with people meeting
- Hushed tones
- Conversations change abruptly
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25
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- Look at both the whole picture and little picture at the same time
- Look at present and future interactions
- Who, What, Where, Why, When, and How relationship
- Each has a different level of influence at various times
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26
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- Recognize Opportunities
- Seize the ability to learn
- Know Limitations and know when to ask for help
- Develop Expertise
- MENTOR
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27
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- How do you get the experience
- Educational programs
- Certification programs
- Trial by Fire – Life Experiences
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28
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- Your personality / characteristics
- MMPI assessment
- Meyers Brigg assessment
- Is it a good fit
- Mesh and/or Clash of personalities
- Office / Team / Company personality
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29
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- Manipulation
- Subtle direction to goal
- On the Table
- Black and White
- In the handbook no deviation
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30
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- Hiring Policy
- Pre-employment screening
- Post-employment screening
- Performance Management
- Daily, monthly, yearly
- Addressing issues
- Mentoring
- Firing / Layoff / Vacancy
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31
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- Hiring Policy
- Pre-employment screening
- Drug, Criminal, Financial, Resume
- Post-employment screening
- Drug, Criminal, Financial, Résumé
- Performance Management
- Daily, monthly, yearly
- Standard Assessment tools
- Document, document, document
- Addressing issues
- Time frame to address
- Time to resolve
- Time frame to end
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32
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- Personnel Maintenance
- Payroll
- Benefits
- What can the organization afford
- Health, Dental, Vision, Pension, Retirement, Education
- Life Insurance, Short term Disability, Long Term Disability
- Vacation/Sick/Personal Time
- Levels of each
- Accrual rate
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33
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- Firing / Layoff / Vacancy
- Policies and Procedures
- State and Federal laws / regulations
- Notification
- Paperwork
- Post employment issues
- Personnel who left
- Personnel who stayed
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34
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- Budget issues
- Policies and Procedures
- Vendor identification
- Ordering / Paperwork
- Delivery / Stocking / Distribution
- Inventory Management
- Personnel roles
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35
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- Cash
- Third Party Reimbursement
- Salary
- In kind donations
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36
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- Personnel
- Paperwork
- Policies and Procedures
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37
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- Technolgy
- Hardware: Computer – Desktop, Laptop, Tablet PC, PDA
- Stand alone vs Server
- Wireless
- Web based
- Needs Assessment
- Warranty / Service
- Cost
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38
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- Technology
- Software
- Diagnosis/Procedure tracking
- Documentation
- Billing
- Claims
- Accounts Receivable
- Reconciliation
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39
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40
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41
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- Injury Prevention
- Ergonomics
- Functional job descriptions
- Pre-employment screenings
- Education
- Wellness
- Fitness
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42
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43
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44
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45
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46
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- Patient Assessment
- Case Management
- Patient Education
- Medical Records/Notation
- Scheduling
- First Assist in OR
- Facilitation of DME
- Referral Correspondence
- Research/Tracking Outcomes
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47
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48
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49
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50
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51
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52
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- Established Relationships with Physicians
- Identifying Target Audience
- Sports Medicine Practices
- Hospitals
- Administrators
- Identifying Job Opportunities in
Similar Settings
- Multi-Credentialing in Specific Setting
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53
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54
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55
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- Financial - New Profit Center
- Increased Throughput (Efficiency)
- Therapeutic exercise and modalities
- Facilitation of In-house DME Program
- Development and implementation of home exercise education/programs
- Application of splints, casts, and orthotics
- Assisting in Surgery
- Post-Rehab Performance Enhancement Programs
- Marketing and Outreach Programs
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56
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57
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58
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59
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60
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61
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62
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- First Assist
- DME Management
- Performance Enhancement
- Marketing – Internal vs. External
- Administration
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63
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64
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65
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66
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67
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- Goal: decrease worksite injuries
- Program:
- ATC
- Ergonomics
- Injury Prevention
- On-site rehab
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68
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69
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70
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71
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- Large meat processing plant
- Health risk assessments
- Telephonic disease management
- ROI of $4.5 : $1 (direct health care costs)
- Wood furniture factory
- Health risk assessments
- Follow-up programs
- ROI of $5 : $1 (direct health care costs)
- Need to consider indirect benefits
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72
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73
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- Goal: decrease low back injuries/costs
- Program:
- ATC
- Back school
- Stretch program
- Early intervention
- Ergonomic assessment
- The Results:
- Annual Costs
- Number of Injuries per year
- NO SURGERIES!
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74
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- Goal: decrease work comp claims/costs
- Program:
- ATC
- Interventions
- MSD Consultations
- Wellness Consultations
- The Results:
- 50% ↓ work comp injuries
- 169 days without an injury
- All facilities were injury free for 1-month
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75
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76
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77
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78
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- Steve!
- Stage Presence
- Elaine Winslow-Redmond…..advanced Oct. ’04
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79
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- Questions from the audience…
- Or, feel free to come up to the podium to ask your question…
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