Notes
Slide Show
Outline
1
Clinical/Industrial/Corporate Committee Specialty Day Presentation
  • National Athletic Trainer’s Association National Conference
  • Saturday, June 17, 2005
  • Atlanta, GA
2
Kenneth Rogers, PhD, ATC
  • Penn Presbyterian Center
  • Orthopaedics – Shoulder and Elbow Service
  • Philadelphia, PA


  • Chair –
  •  Clinical/Industrial/Corporate Committee
3
Brian Franklin,  ATC, LAT
  • University Orthopedic Clinic
  • Decatur, GA


  • District 9 representative
  • Clinical/Industrial/Corporate Committee


4
Craig Halls, MBA, ATC, CEES
  • Aurora Health Care
  • Sheboygan, WI



  • District 4 representative - Clinical/Industrial/Corporate Committee


5
Steve McCauley, ATC, LAT, CSCS
  • Wynn Las Vegas
  • Le Reve
  • Las Vegas, NV


  • District 8 representative - Clinical/Industrial/Corporate Committee


6
Degree
  • Common – ATC
  • Post Graduate Certifications and degrees
    • Distinctly different
    • Reflection of personal goals
    • Reflection of employment culture / trends
    • Reaction to career needs


7
Post Graduation Needs Assessment
  • Undergraduate curriculum education
  • Post graduate program education
    • Academic
    • Employment
    • Life
8
Networking
  • Undergraduate faculty
  • Post graduate faculty / employer
  • People you meet in life
    • Conferences
    • Airports
    • Meetings around town
9
Dynamics of each setting
  • Clinic/Outreach
  • Corporate
  • Education
  • Fire Police
  • Hospital
  • Industrial
  • Military
  • Performing Arts
  • Physician Extender
  • Performance Enhancement
  • Wellness
10
Dynamics of each setting
  • What is common?
  • What is different?
  • What have you learned that will used for each question.
  • What knowledge and skills do you need to acquire to meet the minimal skill set for the employment setting?  Advance?
11
Business Process
  • Economic
  • Human Resources
  • Marketing
  • Management
  • Purchasing
  • Technological
12
Justifying your existence
  • Employer
  • Employees / Staff
  • Colleagues
  • Industry people
  • Public who interact with your organization
  • Random people
  • SELF


13
Marketing
  • Patients
  • Physicians
  • Administrators
  • Investors
  • General Public
  • Colleagues
  • Public
14
Marketing
  • TV
  • Radio
  • Internet
  • Events
  • Telephone
  • Newspaper
  • Magazine
  • Brochures
  • SWAG bag
15
Marketing
  • Cost
    • Idea
    • Development
    • Manufacturing
    • Delivery
    • Document success
  • Target Audience
    • Demographics
    • Purpose – end result
  • Best media to:
    • Hit target audience
    • Best return of investment


16
Marketing
  • Document marketing effectiveness
    • How did you hear about us
    • Warranty card to manufacturer example
    • Six degrees of freedom theory
    • Document influence of other programs
    • Integration of services
17
Economics
  • Intra Organization
    • Effectiveness and efficiency of operations
    • Hit targets: weekly, monthly, quarterly, yearly
  • Inter Organization
    • Comparison to other sites
  • Local
    • Influence of health insurance
    • New / old economies
    • Demographic of residential / service communities
18
Economics
  • Regional
    • Fed Board reports
    • Philadelphia Business Journal
  • National
    • Medicare Plan D
    • CMS issues
    • Legislative
  • International
    • China
    • India
    • WFATT
19
Economics
  • Health Savings Accounts
    • influence
  • Flexible Savings Accounts
    • influence
  • Market Rates
  • Insurance / Organization payment model for services
    • Fee / Payment schedule
    • Assessment of Past / Present / Future
20
Budget
  • Fixed Costs
    • Salary
    • Benefits
    • Lease/Rent
    • Marketing
  • Variable Costs
    • Supplies
    • Marketing
21
Budget
  • Time Frame
  • What is the Fiscal Year
  • Who are the players
  • Do you have influence
    • Internal
      • Relationship with people making and approving the budget
    • External
      • Wall Street
      • Local/Regional Economics
        • Growth area vs. Neutral Growth vs. Negative Growth
  • Needs Assessment
    • Personal, Site, Company
    • Past, Present, Future


22
Budget
  • Review past year budget
  • Review different scenarios
    • Losing / Gaining referral source
      • History of relationship to your organization
    • Company closing / opening
    • Housing market
  • Plan for Chaos and Control
    • Cannot control life but can adapt to life
23
Billing
  • Accounts Receivable
    • Paperwork
    • Time frame
    • Documentation needed
    • signatures
  • Accounts Payable
    • Paperwork
    • Time frame
    • Documentation needed
    • signatures



24
Management
  • What is your level in the management chain
    • Who reports to you
    • You report to who
    • Relationship


    • Looking at the clues and subtleness of life
      • Locked doors with people meeting
      • Hushed tones
      • Conversations change abruptly

25
Management
  • Look at both the whole picture and little picture at the same time
  • Look at present and future interactions
  • Who, What, Where, Why, When, and How relationship
    • Each has a different level of influence at various times
26
Management
  • Recognize Opportunities
  • Seize the ability to learn
  • Know Limitations and know when to ask for help
  • Develop Expertise
  • MENTOR
27
Management
  • How do you get the experience
  • Educational programs
    • MBA, MPH, PhD, MS
  • Certification programs
    • ACSM, CSCS, PES, CEES
  • Trial by Fire – Life Experiences
    • Failure to learn
28
Management
  • Your personality / characteristics
    • MMPI assessment
    • Meyers Brigg assessment
  • Is it a good fit
    • Mesh and/or Clash of personalities
  • Office / Team / Company personality
29
Management of People
  • Manipulation
  • Subtle direction to goal
  • On the Table
  • Black and White
  • In the handbook  no deviation
30
Human Resources
  • Hiring Policy
    • Pre-employment screening
    • Post-employment screening
  • Performance Management
    • Daily, monthly, yearly
    • Addressing issues

  • Mentoring
  • Firing / Layoff / Vacancy



31
Human Resources
  • Hiring Policy
    • Pre-employment screening
      • Drug, Criminal, Financial, Resume
    • Post-employment screening
      • Drug, Criminal, Financial, Résumé
  • Performance Management
    • Daily, monthly, yearly
    • Standard Assessment tools
      • Document, document, document
    • Addressing issues
      • Time frame to address
      • Time to resolve
      • Time frame to end


32
Human Resources
  • Personnel Maintenance
    • Payroll
      • Salary Grades / Levels
    • Benefits
      • What can the organization afford
        • Health, Dental, Vision, Pension, Retirement, Education
        • Life Insurance, Short term Disability, Long Term Disability
    • Vacation/Sick/Personal Time
      • Levels of each
      • Accrual rate



33
Human Resources
  • Firing / Layoff / Vacancy
    • Policies and Procedures
    • State and Federal laws / regulations
    • Notification
    • Paperwork
    • Post employment issues
      • Personnel who left
      • Personnel who stayed


34
Purchasing
  • Budget issues
  • Policies and Procedures
  • Vendor identification
  • Ordering / Paperwork
  • Delivery / Stocking / Distribution
  • Inventory Management
  • Personnel roles





35
Revenue
  • Cash
  • Third Party Reimbursement
  • Salary
  • In kind donations
36
Systems for Revenue
  • Personnel
  • Paperwork
  • Policies and Procedures
37
Systems for Revenue
  • Technolgy


    • Hardware: Computer – Desktop, Laptop, Tablet PC, PDA
      • Stand alone vs Server
      • Wireless
      • Web based
    • Needs Assessment
    • Warranty / Service
    • Cost
      • Purchase, Lease, Rent






38
Systems for Revenue
  • Technology
    • Software
      • Diagnosis/Procedure tracking
      • Documentation
      • Billing
        • Claims
        • Accounts Receivable
        • Reconciliation





39
Systems for Revenue
  • Security
    • Hardware
    • Data
    • Financial
40
Typical Day
41
Occupational/Industry
  • Injury Prevention
  • Ergonomics
  • Functional job descriptions
  • Pre-employment screenings
  • Education
  • Wellness
  • Fitness


42
 
43
 
44
 
45
Physician Extender
46
Physician Extender
  • Patient Assessment
  • Case Management
  • Patient Education
  • Medical Records/Notation
  • Scheduling
  • First Assist in OR
  • Facilitation of DME
  • Referral Correspondence
  • Research/Tracking Outcomes


47
Marketing/Selling
48
Performance Arts
  • Steve!
49
 
50
 
51
 
52
Physician Extender
  • Established Relationships with Physicians
  • Identifying Target Audience
    • Sports Medicine Practices
    • Hospitals
    • Administrators
  •  Identifying Job Opportunities in Similar Settings
  • Multi-Credentialing in Specific Setting
53
Occupational/Industry
54
Justification
55
Physician Extender
  • Financial - New Profit Center
  • Increased Throughput (Efficiency)
    • Therapeutic exercise and modalities
    • Facilitation of In-house DME Program
    • Development and implementation of home exercise education/programs
    • Application of splints, casts, and orthotics
    • Assisting in Surgery
    • Post-Rehab Performance Enhancement Programs
    • Marketing and Outreach Programs
56
Occupational/Industry
57
Occupational/Industry
58
Performance Arts
  • Steve!
59
Trends
60
Occupational/Industry
61
Performance Arts
  • Steve!
62
Physician Extender
  • First Assist
  • DME Management
  • Performance Enhancement
  • Marketing – Internal vs. External
  • Administration


63
Case Studies
64
Performance Arts
  • Steve!
65
Sample billing and collections for ATC/OTC
66
 
67
Case Study:
Appleton Papers
  • Goal: decrease worksite injuries
  • Program:
    • ATC
    • Ergonomics
    • Injury Prevention
    • On-site rehab
68
Objective Benefits
69
Objective Benefits
70
Objective Benefits
71
Aurora Health Care
(External)
  • Large meat processing plant
    • Health risk assessments
    • Telephonic disease management
    • ROI of $4.5 : $1 (direct health care costs)
  • Wood furniture factory
    • Health risk assessments
    • Follow-up programs
    • ROI of $5 : $1 (direct health care costs)
  • Need to consider indirect benefits
72
Aurora Health Care
(Internal)
73
Case Study:
IPSC
  • Goal: decrease low back injuries/costs
  • Program:
    • ATC
    • Back school
    • Stretch program
    • Early intervention
    • Ergonomic assessment
  • The Results:
    • Annual Costs
      • $48,800 vs. $600
    • Number of Injuries per year
      • 16 vs. 6.5
    • NO SURGERIES!
74
Case Study:
Prevention Services
  • Goal: decrease work comp claims/costs
  • Program:
    • ATC
    • Interventions
    • MSD Consultations
    • Wellness Consultations
  • The Results:
    • 50% ↓ work comp injuries
    • 169 days without an injury
    • All facilities were injury free for 1-month

75
Articles and General References
76
Occupational/Industry
77
Occupational/Industry
(Specific to Athletic Trainers)
78
Performance Arts
  • Steve!
    • Stage Presence
      • Elaine Winslow-Redmond…..advanced Oct. ’04

79
Thank You!

  • Questions from the audience…


  • Or, feel free to come up to the podium to ask your question…